Kayode + Patricia · Apr 18, 2026 · 3:00 PM EST · Google Meet · 75 min
Forms collect information. Consultation interprets meaning. Production executes the vision.
This is not a data-collection session. Build trust, align creatively, prepare them emotionally. (Playbook v2.0)
1 Heartfelt Opening Optional
Honor the moment. Optional blessing or prayer if the client is comfortable. Tone > wording.
2 Welcome & Studio Introduction
Boilerplate — short and sincere. Founded 2013, 1,150+ weddings, storytelling philosophy. Reassurance, not marketing.
3 Client Story & Day Walkthrough THE MEAT
Most important section. "Walk us through your wedding day as you imagine it." Then listen — don't interrupt, don't rush, don't jump to logistics. Listen for: emotional moments, surprises, family dynamics, traditions, anxiety points.
4 Confirmation of Planning Details
You're confirming, not questioning. Reference the questionnaire. Note any changes.
Timeline confirmed — no changes
9am hair/makeup → 3pm ceremony → 11pm send-off
Venue locked — Cincinnati Hilton Downtown
Both ceremony (Grand Ballroom) and reception (Roof Terrace)
Bridal party size — still pending in questionnaire
Patricia mentioned ~6 each but said she'll confirm by mid-May
Reference what they shared in the Creative Direction Form. Discuss style, tone, comfort. Position JEMA as a partner, not a vendor.
6 Service Delivery Timelines
Pulled from the authoritative delivery_slas table. Say it confidently and once.
Deliverable
SLA
Raw files (if applicable)
7 days
Sneak peek highlights
7 working days
Full gallery
21 working days
Trailer (video)
21 working days
Full wedding film
90 working days
Timelines acknowledged by couple
Both nodded; no questions raised. Kayode noted the 90 working days for the film and confirmed that timeline is fine.
7 Social Media Policy
Explained respectfully — JEMA may share selected images / film for brand storytelling.
Social media policy acknowledged
Couple agreed. Asked we not post anything before they share their own first look reveal on Instagram.
8 Mindset Preparation SIGNATURE MOMENT
"On your wedding day, your only responsibility is to be present with each other." Trust the planner, trust the vendors, enjoy the moment, embrace imperfections.
Mindset prep delivered
Patricia visibly relaxed. Kayode said "we needed to hear that."
9 Final Question
"Is there anything important about your day, your family, or your story that you want us to be especially mindful of?" Pause. Listen. Affirm.
Meeting details
DateSat, Apr 18, 2026
Time3:00 PM EST · 75 min
FormatGoogle Meet
StatusHeld
Attendees
MA
Maame Amaning
CX · Led
KG
Kwaku Gyimah
Creative
BY
Bernard Barnes
Production · optional
KA
Kayode + Patricia
Client
Finance excluded by policy (memory §12.12)
Otter recording
Invited at scheduling time. Recording linked below.